Delivery & returns

Delivery is charged at a flat ₦5,000 per order and is free on orders above ₦250,000. Bulk petroleum loads, full trailer loads of building materials and out-of-state heavy goods are quoted individually — contact us before ordering these online.

Abuja and the Federal Capital Territory: usually within 24 hours of payment confirmation. Other states: typically 48 to 72 hours, depending on load consolidation and route. We call ahead before every delivery.

Collection is free from No. 20 Alexandra Crescent, Wuse II, Abuja, FCT. We will call you when your order is picked and ready. Bring your order reference and a means of identification.

Inspect goods before signing. Note any shortage, breakage or wrong item on the delivery note at the point of receipt — this is what lets us resolve it quickly with the driver and the warehouse.

Report damaged, short or incorrect goods within 48 hours of delivery with your order reference and photographs where relevant. We will replace, redeliver or refund. Goods must be unused and in original packaging where a return is agreed.

Petroleum products, lubricants and gas refills cannot be returned once decanted or unsealed, except where the product itself is defective. Special-order and cut-to-size items are non-returnable unless faulty.

Approved refunds are returned to the original payment method through Paystack, normally within 5 to 10 working days depending on your bank.

Call +234 908 007 0070 or email info@sueztrading.com. Quote your order reference — it begins with SUEZ-.